The lead that was never recorded
They wrote on a Saturday and nobody entered them in Odoo.
respond.io + Odoo CRM
We connect respond.io to your Odoo so no sales conversation is left out of the CRM: every chat arrives as an opportunity, assigned to its salesperson.
What you lose today
They wrote on a Saturday and nobody entered them in Odoo.
Name, phone and product, twice per customer.
The Odoo pipeline does not show what is sold over WhatsApp.
Whoever answers cannot see their orders or their salesperson.
All four have the same source: respond.io and Odoo do not talk to each other.
How we solve it
A customer writes on WhatsApp to your respond.io inbox.
Odoo creates or updates the contact and the opportunity, assigned to its salesperson.
Your agent sees in respond.io the salesperson, the stage and the orders coming from Odoo.
What respond.io is
Why iteraSoft
We set up your account and channels, or take over the one you already have.
We configure your pipeline so every opportunity reaches the right salesperson.
If something does not make it from one side to the other, we take care of it.
Is it for you?
The one that includes webhooks, today Advanced or higher. During the assessment we confirm which one suits you.
Yes. Meta charges for messages at its own rates, separately from the respond.io subscription.
No. We connect the account you already have and add the Odoo connection on top of what already works.
We implement it too. We start with the CRM and connect respond.io from day one.
In the first meeting we review your channels and tell you what to connect.